REQUEST A QUOTE

Velliore Privacy Policy 

1. General Information

This Privacy Policy sets out the rules for the collection, processing, and protection of personal data provided by users in connection with the use of the vellioire.com website (hereinafter: the “Service”).

The Data Controller is VELLIORE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, registered in Poland with its registered office at Grabiszyńska 212/u7, 53-235 Wrocław, KRS: 0001140113, NIP: 8943248930, REGON: 540254099 (hereinafter: the “Controller”).

You can contact the Controller at: contact@velliore.com.

2. Scope of Collected Data

Through contact forms and direct communication, we may process the following personal data:

  • name and surname,

  • email address,

  • phone number,

  • vehicle details (make, model, year, wheel configuration),

  • company information (for dealers/partners),

  • any additional information provided voluntarily in messages.

When using the Service, certain technical data is collected automatically (e.g. IP address, browser type, operating system) for statistical, security, and performance purposes.

3. Purposes and Legal Basis of Processing

Personal data is processed for the following purposes:

  1. Handling inquiries and fulfilling orders – based on Article 6(1)(b) GDPR (necessary for the performance of a contract).

  2. Customer service and correspondence – based on Article 6(1)(f) GDPR (legitimate interests of the Controller).

  3. Direct marketing (e.g. newsletters, offers) – based on Article 6(1)(a) GDPR (consent).

  4. Analytical, statistical, and security purposes – based on Article 6(1)(f) GDPR.

4. Data Recipients

Personal data may be transferred to the following categories of recipients:

  • IT and hosting service providers (e.g. servers, email, CRM systems),

  • marketing and analytics providers (e.g. Google, Meta),

  • payment and logistics providers (when applicable).

Data will not be sold or disclosed to third parties for purposes other than those described above.

5. Data Transfers Outside the EEA

When using services such as Google or Meta, data may be transferred to countries outside the European Economic Area. In such cases, appropriate safeguards are applied in line with GDPR requirements (e.g. standard contractual clauses).

6. Data Retention

  • Data related to inquiries/quotes – stored for the duration of cooperation and thereafter for the period necessary for claims.

  • Data processed on the basis of consent (e.g. newsletter) – stored until consent is withdrawn.

  • Technical/statistical data – stored for up to 24 months.

7. User Rights

Every user has the right to:

  • access their data,

  • rectify or complete data,

  • erase data (“right to be forgotten”),

  • restrict processing,

  • data portability,

  • object to processing,

  • withdraw consent at any time.

If you believe your rights have been violated, you may lodge a complaint with your local Data Protection Authority (in Poland: PUODO).

8. Cookies

The Service uses cookies to:

  • ensure the proper functioning of the website,

  • perform statistical analysis and monitor traffic,

  • conduct remarketing activities.

Users can manage cookie settings directly in their web browser at any time.

9. Data Security

The Controller applies appropriate technical and organizational measures to ensure the protection of processed data, including encrypted connections (SSL), regular software updates, and controlled access.

10. Final Provisions

  • The Controller reserves the right to make changes to this Privacy Policy, which will be published on the Service.

  • The current version of the Privacy Policy is effective from 01,09,2025.